Privacy

1. INTRODUCTION

ECCO bv believes it is important to inform you clearly about what happens to the personal data we collect. In this privacy statement, you can find out what we do to protect your privacy, how you have a say in the processing of your personal data and what controls are in place to ensure compliance with this privacy statement.

2. COLLECTION, USE, MANAGEMENT, TRANSFER AND SECURITY

This privacy statement applies to the collection, use and management of your personal data by ECCO bv.

Collection of personal data

ECCO bv collects personal data through various channels, including mail, telephone, fax, website, social media, email traffic, cookies, click-through data and navigation data. We collect several personal data, including:

  • Names
  • Addresses
  • Email addresses
  • Phone numbers, cell phone numbers and/or fax numbers
  • Data from contracts, orders and purchases
  • Data from contact forms
  • Professional data such as VAT and CBE numbers, coordinates of contacts of legal entities and the partners of a company. Regarding professional data, data are also maintained provided through external channels such as address managers.
  • Data from surveys and commercial promotions
  • Domain names and IP addresses when you visit our web page
  • Language preferences

Website, cookies and email traffic

The website of Creatu, part of ECCO bv (https://www.creatu.eu/) is operated by Okappi , with registered office in Mechelen (BE 0715 997 085). ECCO bv also collects personal data when you visit our website and when you click through on an email or web form. This is done via cookies and similar technologies, through which we try to improve the quality and functionality of our website. The use of cookies can be disabled at any time through the settings of your web browser, this may possibly result in a malfunction of our website. You will only receive electronic direct marketing communications if you have given your explicit consent. You can unsubscribe to these communications at any time and completely free of charge. If you wish to respond to the content of our website or have comments on our e-mail policy, you can do so via the contact details listed under “Contact info”.

Use of personal data

The personal data provided are used for the purpose of concluding contracts with ECCO bv, thus we try to conclude contracts correctly. The personal data collected are also used in the context of improving our website, to contact you for direct marketing purposes or to provide you with the necessary information you requested. ECCO bv may use provided personal data for new purposes not yet provided for in our current privacy policy. If so, we will contact you before using the data for these new purposes. We will notify you of the changes and we will offer you the opportunity to give your consent.

Management of data

All personal data are managed by ECCO bv, with registered office in Merelbeke, Poelstraat 167 (KBO number BE 0823 113 294). In view of your rights as a data subject, we keep a register in which everything concerning data collection is organized and documented. Within our company, personal data is only accessible to the responsible persons who must have access to it in function of their duties.

Retention period of personal data

We retain all personal data provided as long as necessary to provide our services, fulfill our agreements or as long as necessary to comply with legal obligations. In any case, we do not keep personal data longer than necessary.

Transfer to third parties

Under no circumstances will personal data be transferred, sold or rented to third persons or companies. Except with your express agreement, with the relevant form. ECCO bv considers the data provided to be confidential information at all times. Only for the processing of personal data may we use an external processor. If this happens, we strictly ensure the confidential and secure handling of your personal data. A processor will never be allowed to use your personal data on its own initiative, as well as your personal data must be deleted as soon as the processor has completed its task. They may only be kept if the importance of this data can be demonstrated.

Security of personal data

When receiving or transferring personal data, we always use recognized encryption technologies that are considered common standards within the IT sector. To prevent the loss, unauthorized use or alteration of personal data that we receive, we have implemented the necessary security measures. We always use a secure server when receiving or transferring critical information, such as bank data.

Data breach procedure

If ECCO bv becomes aware of a personal data breach and this breach poses a risk to the rights and freedoms of natural persons, the Privacy Protection Commission shall be notified without unreasonable delay and, at the latest, within 72 hours. If the breach is likely to pose a high risk to the rights and freedoms of natural persons, ECCO bv shall notify the affected person(s) without delay, subject to legal exceptions.

Cookies we use

WooCommerce

Functional

Usage

We use WooCommerce for webshop management. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
wc_cart_hash_*
Expiration
session
Function
Store items in shopping cart
Name
wc_fragments_*
Expiration
persistent
Function

PHP

Functional

Usage

We use PHP for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
exp*
Expiration
Function
Provide functions across pages

WordPress

Functional

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
wp-settings-*
Expiration
persistent
Function
Store user preferences
Name
wp-settings-time-*
Expiration
1 year
Function
Store user preferences
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users
Name
wordpress_test_cookie
Expiration
session
Function
Read if cookies can be placed

WPML

Functional

Usage

We use WPML for locale management. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
wp-wpml_current_language
Expiration
1 day
Function
Store language settings

Facebook

Marketing

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing

Name
_fbp
Expiration
3 months
Function
Store and track visits across websites

Purpose pending investigation

Name
_js_datr
Expiration
Function
Name
_fbc
Expiration
Function
Name
fbm*
Expiration
Function
Name
xs
Expiration
Function
Name
wd
Expiration
Function
Name
fr
Expiration
Function
Name
act
Expiration
Function
Name
datr
Expiration
Function
Name
c_user
Expiration
Function
Name
csm
Expiration
Function
Name
sb
Expiration
Function
Name
actppresence
Expiration
Function
Name
*_fbm_
Expiration
Function

Google Fonts

Purpose pending investigation

Usage

We use Google Fonts for display of webfonts. Read more

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Purpose pending investigation

Name
Google Fonts API
Expiration
Function

Google Maps

Purpose pending investigation

Usage

We use Google Maps for maps display. Read more

Sharing data

For more information, please read the Google Maps Privacy Statement.

Purpose pending investigation

Name
Google Maps API
Expiration
Function

YouTube

Purpose pending investigation

Usage

We use YouTube for video display. Read more

Sharing data

For more information, please read the YouTube Privacy Statement.

Purpose pending investigation

Name
GPS
Expiration
Function
Name
VISITOR_INFO1_LIVE
Expiration
Function
Name
YSC
Expiration
Function
Name
PREF
Expiration
Function

Miscellaneous

Functional

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
plyr
Expiration
Function
Name
continueReview
Expiration
Function
Name
bid_*_password_protected_auth
Expiration
Function
Name
_hjSessionUser_3171554
Expiration
Function
Name
_ga_6S9C8TQXBV
Expiration
Function
Name
_gid
Expiration
Function
Name
_hjSession_3171554
Expiration
Function
Name
_hjAbsoluteSessionInProgress
Expiration
Function
Name
_ga
Expiration
Function
Name
wp-settings-1
Expiration
Function
Name
wp-settings-time-1
Expiration
Function
Name
_ga_P0DYH3N3EB
Expiration
Function
Name
wp-wpml_current_admin_language_1162e2c33a0430c0f0d6c61ae747a4db
Expiration
Function
Name
wordpress_logged_in_35a45a20fe2d2b4989bea1398d6ad6c4
Expiration
Function
Name
_hjIncludedInSessionSample_3171554
Expiration
Function
Name
visitor_id1019972
Expiration
Function
Name
visitor_id1019972-hash
Expiration
Function
Name
cmplz_consented_services
Expiration
365 days
Function
Name
cmplz_policy_id
Expiration
365 days
Function
Name
cmplz_marketing
Expiration
365 days
Function
Name
cmplz_statistics
Expiration
365 days
Function
Name
cmplz_preferences
Expiration
365 days
Function
Name
cmplz_functional
Expiration
365 days
Function
Name
cmplz_banner-status
Expiration
365 days
Function
Name
bid_1_password_protected_auth
Expiration
Function
Name
_li_id.8cee.expires
Expiration
Function
Name
snowplowOutQueue_leadinfo_cl1_post2.expires
Expiration
Function
Name
_li_id.8cee
Expiration
Function
Name
_li_ses.8cee.expires
Expiration
Function
Name
_li_ses.8cee
Expiration
Function
Name
snowplowOutQueue_leadinfo_cl1_post2
Expiration
Function
Name
ln_or
Expiration
Function
Name
wpEmojiSettingsSupports
Expiration
Function
Name
_gcl_au
Expiration
Function
Name
_hjFirstSeen
Expiration
Function
Name
_ga_K4PK3B695R
Expiration
Function
Name
wfwaf-authcookie-1162e2c33a0430c0f0d6c61ae747a4db
Expiration
Function
Name
wp-wpml_current_admin_language_dfe1066d96ff9f2fc8ddf0725f848035
Expiration
Function
Name
_ga_SEB9FXSJD0
Expiration
Function
Name
sbjs_migrations
Expiration
Function
Name
sbjs_current_add
Expiration
Function
Name
sbjs_first_add
Expiration
Function
Name
sbjs_current
Expiration
Function
Name
sbjs_first
Expiration
Function
Name
sbjs_udata
Expiration
Function
Name
sbjs_session
Expiration
Function
Name
wordpress_logged_in_ee35b28e228df7c76a2c24b3cd580c69
Expiration
Function
Name
wfwaf-authcookie-dfe1066d96ff9f2fc8ddf0725f848035
Expiration
Function

Functional

Name
cache-sprite-plyr
Expiration
persistent
Function

 

3. RIGHTS AS A DATA SUBJECT

As a data subject, you have a number of rights regarding the personal data you have provided. You may exercise the rights below at any time and completely free of charge.

Inspection of information

Upon request, we provide individuals with access to all information we maintain about them. If you would like access to your personal data, please contact ECCO bv (see details under “Contact Info”). You must always present valid proof of identity for this purpose.

Change of information

Upon request, we grant individuals the opportunity to correct any inaccurate personal data that we maintain about them. You must contact ECCO bv for this purpose (see details under “Contact Info”). For this purpose, you will always present valid proof of identity.

Other rights

You also have the following rights:

  • Right to oblivion
  • Right to restriction of processing
  • Right to object to processing
  • Right to data transfer
  • Right to oppose profiling and automatic processing

If you wish to exercise the aforementioned rights, you may contact ECCO bv (see details under “Contact Info”) to this end, always upon presentation of valid proof of identity.

4. COMPLAINTS

If you feel that the handling of personal data by ECCO bv is not in accordance with this privacy statement or applicable legislation, you may contact ECCO bv at any time (see details under “Contact Info”). You may also contact the Commission for the Protection of Privacy at any time if you have complaints regarding the processing of your personal data within our company.

5. CONTACT INFO

If you wish to contact us or submit comments, you can use various communication channels to do so: By email: info@creatu.eu By telephone: +32 9 247 00 25 By post: ECCO bv, Poelstraat 167, 9820 Merelbeke