Privacy
1. Introduction
ECCO bv considers it important to inform you clearly about what happens to the personal data we collect. In this privacy statement, you can find out what we do to protect your privacy, how you have a say in the processing of your personal data and what controls are in place to ensure compliance with this privacy statement.
2. COLLECTION, USE, MANAGEMENT, TRANSMISSION AND SECURITY
This privacy statement is applicable to the collection, use and management of your personal data by ECCO bv.
Collection of personal data
ECCO bv collects personal data through various channels, including mail, telephone, fax, website, social media, email traffic, cookies, click-through data and navigation data. We collect different personal data, including:
- Names
- Adresses
- Email addresses
- Telephone numbers, mobile phone numbers and/or fax numbers
- Data from contracts, orders and purchases
- Data from contract forms
- Professional data such as VAT and CBE numbers, coordinates of contact persons of legal entities and the partners of a company. With regard to professional data, data are also kept via external channels such as address managers.
- Data from surveys and commercial actions
- Domain names and IP addresses when you visit our website
- Language preferences
Website, cookies and email traffic
The website of CREAtu, part of ECCO bv (https://www.creatu.eu/) is operated by Okappi, with registered office in Mechelen (BE 0715 997 085). ECCO bv also collects personal data as a result of visiting our website and if you click through on an email or web form. This is done via cookies and similar technologies, through which we try to improve the quality and functionalities of our website. The use of cookies can be disabled at any time via the settings of your web browser, this may possibly result in a faulty functioning of our website. You will only receive electronic direct marketing communications if you have given your explicit consent, you can unsubscribe from these communications at any time and completely free of charge. If you wish to respond to the content of our website or comment on our email policy, you can do so via the contact details under “Contact info”.
Use of personal data
The personal data provided are used for the purpose of concluding contracts with ECCO bv, thus we try to conclude contracts correctly. The personal data collected are also used in the context of improving our website, to contact you for direct marketing purposes or to provide you with the necessary information you requested. ECCO bv may use provided personal data for new purposes not yet foreseen in our current privacy policy. If this is the case, we will contact you before using the data for these new purposes. We will notify you of the changes and offer you the chance to give your consent.
Data management
All personal data are managed by ECCO bv, with registered office in Merelbeke, Poelstraat 167 (CBE number BE 0823 113 294). In view of your rights as a data subject, we keep a register in which everything concerning data collection is organized and documented. Within our company, personal data are only accessible to the responsible persons who must have access to them in function of their duties.
Retention period of personal data
We keep all personal data provided as long as necessary to provide our services, fulfil our agreements or as long as necessary to comply with legal obligations. In any event, we do not retain personal data longer than necessary.
Transfer to third parties
Under no circumstances will personal data be transferred, sold or rented to third persons or companies. Except with your express consent, in the relevant form. ECCO bv considers the data provided to be confidential information at all times. Only for processing personal data may we use an external processor. If this happens, we strictly monitor the confidential and secure handling of your personal data. A processor will never be allowed to use your personal data on its own initiative, as well as your personal data should be deleted as soon as the processor has completed its task. These may be kept only if the importance of these data can be demonstrated.
Security of personal data
When receiving or transferring personal data, we always use recognised encryption technologies that are considered common standards within the IT sector. To prevent the loss, unlawful use or alteration of personal data we receive, we have implemented the necessary security measures. We also always use a secure server when receiving or transferring critical information, such as bank details.
Procedure in case of data breach
If ECCO bv becomes aware of a personal data breach and this breach presents a risk to the rights and freedoms of natural persons, the Privacy Commission shall be notified without unreasonable delay and, at the latest, within 72 hours. If the breach is likely to pose a high risk to the rights and freedoms of natural persons, ECCO bv shall notify the affected person(s) without delay, subject to the exceptions provided for by law.
Cookies we use
3. RIGHTS AS A DATA SUBJECT
As a data subject, you have a number of rights relating to your personal data. You may exercise the rights below at any time and completely free of charge.
Access to information
Upon request, we grant individuals access to all the information we keep on them. If you would like access to your personal data, please contact ECCO bv (see details under ‘Contact info’). To this end, you should always present a valid proof of identity.
Change of information
Upon request, we grant individuals the opportunity to correct any incorrect personal data we hold about them. You should contact ECCO bv for this purpose (see details under ‘Contact info’). To this end, you always present a valid proof of identity.
Other rights
You also have following rights:
- Right to be forgotten
- Right to restriction of processing
- Right to object to processing
- Right to data transfer
- Right to object to profiling and automatic processing
If you wish to exercise the aforementioned rights, you may contact ECCO bv for this purpose (see details under ‘Contact info’), always after presenting valid proof of identity.
4. COMPLAINTS
If you find that ECCO bv’s handling of personal data is not in accordance with this privacy statement or applicable laws, you may contact ECCO bv at any time (see details under ‘Contact info’). You can also contact the Commission for the Protection of Privacy at any time if you have complaints regarding the processing of your personal data within our company.
5. CONTACT INFO
If you wish to contact us or submit comments, you can use various communication channels to do so: By email: info@creatu.eu By telephone: +32 9 247 00 25 By post: ECCO bv, Poelstraat 167, 9820 Merelbeke